Queens Auto Services Elgin

Dr. Kwani J 2 months ago

Queens Auto Service was truly an answered prayer! I had been calling around all morning trying to find a tire, and the first Queens location didn’t have my size, but they kindly gave me the number to another location. I called, and thankfully, they had exactly what I needed! The price was very affordable, and the cost stayed exactly the same from the moment I called—no added costs, hidden fees, or surprises. The service was quick, and there was absolutely no pressure to purchase additional tires or products. I also had a great conversation with the owner/supervisor, which made the experience even better. I highly recommend Queens Auto Service and will definitely be going back in the future!

Dean Bessias 3 months ago

George was very professional and customer service oriented. He worked on my vehicle in a timely manner. Overall a great experience

Junior Castro 3 months ago

Great people got me right in for oil change fast service and done the right way.. even got to watch a movie with them while I waited 👌

Mel 6 months ago

I took my vehicle in to change a part. The amount of time for my vehicle to be ready kept changing. No big deal. I told them I had no problem with them keeping it longer if needed, I just needed to know to make arrangements. It's finally ready Friday at the end of the day. I go to pick it up, and they are still working on it. They keep telling me just a little bit longer, they are cleaning things up. The person at the front lets me know he has to leave. Before he leaves, he talks to the mechanics. Then he comes back to me and asks if my check engine light was on when I came in. I told him it wasn't, it had come on once previously but went away. He then tells the mechanics, yes it's fine, the light was on. I'm confused because that is not what I said. The guy takes off, the mechanics take the car down and sure enough the light is on. I ask them if it's ok to drive. They are hesitant to say anything. I ask what codes come up and they tell me. I ask if I should leave the car and they tell me they don't know. So I'm stuck trying to decide what to do. I drive it home because I didn't want to leave it. Throughout the two weeks after, the light still doesn't go off. Now I notice my oil l

Mark Devino 2 years ago

I got fast, friendly service here for a flat repair. Without any kind of appointment I got the tire fixed while I waited maybe 25 minutes. The repair was inexpensive. Great shop I will definitely be back.